demon_dog Posted 1 August 2014 Share Posted 1 August 2014 Have just received mine. What do I do ? Link to comment Share on other sites More sharing options...
HEGGSY Posted 1 August 2014 Share Posted 1 August 2014 Have just received mine. What do I do ? Get down the ground and camp outside the turnstile until the 16th so you can be the first to use your card. Link to comment Share on other sites More sharing options...
Guest LCFC_World Posted 1 August 2014 Share Posted 1 August 2014 Get down the ground and camp outside the turnstile until the 16th so you can be the first to use your card. not these camping jokes again! Link to comment Share on other sites More sharing options...
ScouseFox Posted 1 August 2014 Share Posted 1 August 2014 Have just received mine. What do I do ? try not to lose it for 15 days Link to comment Share on other sites More sharing options...
Fox92 Posted 1 August 2014 Share Posted 1 August 2014 Have just received mine. What do I do ? Telephone Mrs. Whelan to thank her. Link to comment Share on other sites More sharing options...
kingfox Posted 1 August 2014 Share Posted 1 August 2014 Have just received mine. What do I do ? Snap it in half, then put sellotape round it to make it look cooler. Link to comment Share on other sites More sharing options...
hairy Posted 1 August 2014 Share Posted 1 August 2014 My son has his but I dont have mine eventhough I pay for both on one DD. I shall call the cops and accuse the postie. Link to comment Share on other sites More sharing options...
_Fatboyslow_ Posted 1 August 2014 Share Posted 1 August 2014 Season ticket and werder Bremen ticket came! You must have connections !!! Link to comment Share on other sites More sharing options...
_Fatboyslow_ Posted 1 August 2014 Share Posted 1 August 2014 More than two weeks to go until the first game of the season. When you buy a ticket for a gig through Ticketmaster, they don't tell you to contact them until 2/3 days before the gig if your ticket hasn't arrived. Why does this have to be different? They're sending out 20 odd thousand tickets, not every ticket is going to arrive at the same time. Firstly it was the club that said we would have them by mid week and secondly as lot will go to the same address why send them one at a time? Link to comment Share on other sites More sharing options...
The Quick Brown Fox Posted 1 August 2014 Share Posted 1 August 2014 Mine came today. Link to comment Share on other sites More sharing options...
Guest Posted 1 August 2014 Share Posted 1 August 2014 3 out of 4 of ours have arrived. Close but no cigar. Link to comment Share on other sites More sharing options...
Claridge Posted 1 August 2014 Share Posted 1 August 2014 Firstly it was the club that said we would have them by mid week and secondly as lot will go to the same address why send them one at a time? Got 4 today but ordered 5. All posted separately. Ticket office is useless Link to comment Share on other sites More sharing options...
MC Prussian Posted 1 August 2014 Share Posted 1 August 2014 I realise after more than 40 years of supporting them that the fault with anything that goes wrong is usually down to them. Every single time there is increased demand for anything the whole system goes into meltdown and cannot cope. The website and LCFC Direct is worse than useless and the phone lines pathetic. Even in times of low demand you are very lucky if you do not enter an automated queue to speak to them. I also know for a fact from someone who worked in the ticket office that the phone was often just left to ring with nobody to answer it whilst potential customers sat in an automated queue. Too many people look at the world through blue tinted specs and think that all that LCFC do it perfect, in fact it is the total opposite and if the playing side is operated like the commercial side is then we will relegated by August bank holiday weekend! Nobody's saying the LCFC ticket office is operating in perfect ways. I can't recall a single Premier League or Championship club being able to sustain a high level of customer support to everyone on a daily basis. Also, part-timers are often employed for a minimum wage and the staff is in constant flux. I concur that things can done better, but to shift the blame over to the ticket office and the staff is simplistic. And it's fatal to judge the system or the people overall based on individual experiences or reports. Some of it may be true, some of it may be fabricated and some of it is probably a mix of both. Personally, I'm somewhat curious how you've managed to endure this for 40 years without ever speaking directly to the ticket office or depositing your suggestions for improvement via the supporters' club. The term "masochism" springs to mind. If you're not happy with the way things are going, be proactive and gather more support from other fans with the same issues instead of moaning afterwards and pointing the finger at your culprits, when in fact you're pointing four fingers towards yourself. Link to comment Share on other sites More sharing options...
whetstonefox Posted 1 August 2014 Share Posted 1 August 2014 Nice new shiny season ticket, what to do with the old one Frame it? Let it stay in its rightful place in my wallet? In the man draw? Link to comment Share on other sites More sharing options...
BigMicky Posted 1 August 2014 Share Posted 1 August 2014 I realise after more than 40 years of supporting them that the fault with anything that goes wrong is usually down to them. Every single time there is increased demand for anything the whole system goes into meltdown and cannot cope. The website and LCFC Direct is worse than useless and the phone lines pathetic. Even in times of low demand you are very lucky if you do not enter an automated queue to speak to them. I also know for a fact from someone who worked in the ticket office that the phone was often just left to ring with nobody to answer it whilst potential customers sat in an automated queue. Too many people look at the world through blue tinted specs and think that all that LCFC do it perfect, in fact it is the total opposite and if the playing side is operated like the commercial side is then we will relegated by August bank holiday weekend! Ever written a letter of complaint? Asked to speak with the head of the commercial arm, or tried to take it further? I guess not and you just like a good old moan on here. Your stance on the matter is a bit pathetic for a senior citizen. Link to comment Share on other sites More sharing options...
Craig Posted 1 August 2014 Share Posted 1 August 2014 Mine came a few days ago and I live out of the county? Everyone else should have theirs by now. Link to comment Share on other sites More sharing options...
norfolk-fox Posted 1 August 2014 Share Posted 1 August 2014 My two came through letterbox today, both sent separately tho. Live in Norfolk so no idea the pattern of posting them Link to comment Share on other sites More sharing options...
Larry_LCFC Posted 1 August 2014 Share Posted 1 August 2014 I only live across in Lincolnshire and there's no sign of any tickets here yet. Not that I really care I assume we can still get 10% off in the megastore without having the actual card? Link to comment Share on other sites More sharing options...
Illusion35 Posted 1 August 2014 Share Posted 1 August 2014 I've not had either of mine, K block and surname beginning with S. Live in the county. Not particularly concerned about it as still quite a while to go, but would quite like to receive them now the club have stated they've been sent - wouldn't have been thinking about it otherwise! Link to comment Share on other sites More sharing options...
anotherwin Posted 1 August 2014 Share Posted 1 August 2014 Got mine today, apparently I have to wait over two weeks before i can use it, . .. . . . absolutely gutted Link to comment Share on other sites More sharing options...
lcfc81 Posted 1 August 2014 Share Posted 1 August 2014 Nice new shiny season ticket, what to do with the old one Frame it? Let it stay in its rightful place in my wallet? In the man draw? Has to be the man draw. Link to comment Share on other sites More sharing options...
JIMMYWILLIS Posted 1 August 2014 Share Posted 1 August 2014 Haven't read all this but why don't they just hand them out at purchase and activate at their leisure? Link to comment Share on other sites More sharing options...
BoyJones Posted 2 August 2014 Share Posted 2 August 2014 4 out of 5 arrived today, postmarked 30 July, the Royal Mail are presumably staggering them. Chelsea tickets came as well, 2nd priority ordered on line when in Italy. To be fair that is efficient, except lower Shed, row 5 by corner flag. Stil can't have everything. Link to comment Share on other sites More sharing options...
Wrighty22 Posted 2 August 2014 Share Posted 2 August 2014 Anyone that believed they would have received them by the date we were given is a fool. Link to comment Share on other sites More sharing options...
_Fatboyslow_ Posted 2 August 2014 Share Posted 2 August 2014 Personally, I'm somewhat curious how you've managed to endure this for 40 years without ever speaking directly to the ticket office or depositing your suggestions for improvement via the supporters' club. Maybe it is because that the older systems used relied on the individual going to the club with what ever details that had been requested, usally on a given date. It seems to me over the last 3 or 4 years that the service AND the approach of the ticket office has detoriated, yet the press releases claim that they are doing a wonderful job which may well be based on the criteria used which surely is not customer based. Link to comment Share on other sites More sharing options...
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