Fan’s Groups Angered By Lack Of Consultation Prior To ‘Stealth’ Increase In Ticket Purchase Fees.

[RonnieTodger]

Grown men defending this are the ones who take a carrier bag to the ground, so that they can change into the new home shirt as soon as they've bought it

[lcfc278]

2 hours ago, HighPeakFox said:

Ah, it's the fault of society. Nothing like an irrelevant extrapolation, is there? 

 

It is a small increase indeed, and I think most here don't mind that. I think the objection is the claim that ticket prices have been frozen, when in reality they haven't. Honesty about would lead to acceptance, I'm sure. 

First of all, not the fault of society as you put it, more of a reflection of attitudes in society today.

 

Ticket prices have been frozen, it's an increase in the admin fee, per ticket, which only occurs online. It's not ideal but in reality it's not a lot is it in the grand scheme of things. If it is pricing you out of going, try and nip down to the store and buy them maybe? 

 

Ticket prices were cheaper 5/6 years ago in the Championship, they've rose as we've gone up and established ourselves in the PL. They will likely rise again as we are spending to try and establish ourselves as a challenger to the top 6. It's not ideal is it but a price we'll gladly pay if success is brought here again.

[l444ry]

How much would the club be being charged by the bank/merchant for debit card transactions? Anyone got any idea?

[Voll Blau]

1 hour ago, lcfc278 said:

First of all, not the fault of society as you put it, more of a reflection of attitudes in society today.

 

Ticket prices have been frozen, it's an increase in the admin fee, per ticket, which only occurs online. It's not ideal but in reality it's not a lot is it in the grand scheme of things. If it is pricing you out of going, try and nip down to the store and buy them maybe? 

 

Ticket prices were cheaper 5/6 years ago in the Championship, they've rose as we've gone up and established ourselves in the PL. They will likely rise again as we are spending to try and establish ourselves as a challenger to the top 6. It's not ideal is it but a price we'll gladly pay if success is brought here again.

Not sure that's your call really? I'd rather see ticket prices and fees decrease to a level more affordable to all supporters personally and let TV revenue and biillionaire investors take care of that. As others seem to be banging their heads against a brick wall saying in here, the extra cash generated from this isn't going to ensure that success - but it may well ensure just a few more of our fans end up being priced out in the long run. That's not a good thing for the long-term health of the club.

[HighPeakFox]

44 minutes ago, lcfc278 said:

First of all, not the fault of society as you put it, more of a reflection of attitudes in society today.

 

Ticket prices have been frozen, it's an increase in the admin fee, per ticket, which only occurs online. It's not ideal but in reality it's not a lot is it in the grand scheme of things. If it is pricing you out of going, try and nip down to the store and buy them maybe? 

 

Ticket prices were cheaper 5/6 years ago in the Championship, they've rose as we've gone up and established ourselves in the PL. They will likely rise again as we are spending to try and establish ourselves as a challenger to the top 6. It's not ideal is it but a price we'll gladly pay if success is brought here again.

It's not pricing me out, and you'll perhaps notice I'm not being massively vociferous about it either. I was simply trying to reflect general reactions to the slight nonsense that calling the extra cost an admin fee is. 

 

As for your slightly unhelpful tip to drive to the ticket office, that's a 120 mile round trip thanks. I cannot imagine what cost I'm incurring in using my own printer to produce tickets, but perhaps the club might be able to answer that. 

[Dahnsouff]

34 minutes ago, l444ry said:

How much would the club be being charged by the bank/merchant for debit card transactions? Anyone got any idea?

Ah. A sensible query. 

 

Instead of lambasting the club, I am not saying it is not warranted, and righteous indignation is all well and good, but find some evidence it is warranted first.

Has there been a new/increased cost that the club has had to bear? Is it related to ticketing or finance? Is it being passed on? At a pure or inflated cost?

 

 

[Tommy G]

Massive overreaction to this - everyone wants us to sign this player sign that, improve training ground, invest in the stadium etc etc along with free beer, doughnuts, mince pies etc etc but when the club decide to make a decision that will cost the paying fan a few extra quid there is uproar? Beggars belief.

 

Look round at how other clubs are run - Newcastle, Blackpool, Charlton to name a few. We don't know we are born

[rn9013]

1 hour ago, l444ry said:

How much would the club be being charged by the bank/merchant for debit card transactions? Anyone got any idea?

Debit card: 20/25p. 

 

Credit card: Between 1 and 3%. 

 

But regardless, if it’s the processing fee they’re worried about (which is fair enough) I’d rather they just incorporate it into the ticket fee. You don’t go to Tesco, pay for your food shopping on your credit card and then have to pay an admin fee to cover the merchants card processing fee. It’s factored into the cost of goods. The ‘admin fee’ is a money grab that is particularly prevalent in the ticketing industry, including travel, and one that has been acknowledged by consumer groups and government. It was only last year or so new legislation was needed to curb such practices. 

 

As I’ve said previously on this thread, I’m not against LCFC charging an admin fee if that’s what they want to do. What I am against is them making it a ‘per ticket’ fee rather than a ‘per transaction’ fee. The reason being they are using this as a way of claiming to have frozen ticket prices, while simultaneously raising them. 

[Voll Blau]

1 hour ago, Tommy G said:

Massive overreaction to this - everyone wants us to sign this player sign that, improve training ground, invest in the stadium etc etc along with free beer, doughnuts, mince pies etc etc but when the club decide to make a decision that will cost the paying fan a few extra quid there is uproar? Beggars belief.

 

Look round at how other clubs are run - Newcastle, Blackpool, Charlton to name a few. We don't know we are born

I've not seen anyone comparing us to those clubs, just people saying this little thing is a bit out of order - which it is. Do you really think the extra cash from an unnecessary fee like this is going to make the difference* between to whether or not we sign a player or improving our training facilities? Because if you do then the club clearly isn't being that well run is it?

 

*Spoiler, it isn't.

[Tommy G]

Just now, Voll Blau said:

I've not seen anyone comparing us to those clubs, just people saying this little thing is a bit out of order - which it is. Do you really think the extra cash from an unnecessary fee like this is going to make the difference* between us signing a player or improving our training facilities? Because if you do then the club clearly isn't being that well run is it?

 

*Spoiler, it isn't.

No I think its a massive overreaction and people that complain about this kind of thing don't seem to understand how the commercial world works. We haven't had a season ticket price hike in how long, 5 years maybe?

 

There is a bigger issue here - there are a small minority of our fan base who simply don't like KP, and lambast everything they do (e.g club funded tifo's for example) it really is pathetic. KP are sticking around, and if it costs me an extra tenner a year in admin fees so what. Jesus wept 

[Fox92]

7 minutes ago, Tommy G said:

Massive overreaction to this - everyone wants us to sign this player sign that, improve training ground, invest in the stadium etc etc along with free beer, doughnuts, mince pies etc etc but when the club decide to make a decision that will cost the paying fan a few extra quid there is uproar? Beggars belief.

 

Look round at how other clubs are run - Newcastle, Blackpool, Charlton to name a few. We don't know we are born

And what about all the other good ones? Other owners do great stuff for fans but people never seem to want to bring them up.

[HighPeakFox]

20 minutes ago, Tommy G said:

There is a bigger issue here - there are a small minority of our fan base who simply don't like KP, and lambast everything they do (e.g club funded tifo's for example) 

Really? I'm not aware of anyone that is anti King Power in our fan base. Sounds like a fictional sweeping accusation being used to rubbish a reasonable query to me. 

 

[Corky]

Does anyone actually ask for the free water, beer, donuts etc? I realise they are good gestures but if we didn't have them I doubt people would be that bothered.

[Guest Markyblue]

54 minutes ago, HighPeakFox said:

Really? I'm not aware of anyone that is anti King Power in our fan base. Sounds like a fictional sweeping accusation being used to rubbish a reasonable query to me. 

 

Yea right. 

[Tommy G]

53 minutes ago, Corky said:

Does anyone actually ask for the free water, beer, donuts etc? I realise they are good gestures but if we didn't have them I doubt people would be that bothered.

I agree - however imagine the uproar if there wasn’t any this season? It’s what our fan base can be like - very fickle. 

[Voll Blau]

1 hour ago, Tommy G said:

No I think its a massive overreaction and people that complain about this kind of thing don't seem to understand how the commercial world works. We haven't had a season ticket price hike in how long, 5 years maybe?

 

There is a bigger issue here - there are a small minority of our fan base who simply don't like KP, and lambast everything they do (e.g club funded tifo's for example) it really is pathetic. KP are sticking around, and if it costs me an extra tenner a year in admin fees so what. Jesus wept 

I don't think anyone's even mentioned King Power in this thread have they? Anyone who's criticised this *specific* move in here seems to have made perfectly clear that while they believe the club is well run generally, this *specific* decision is something they disagree with.

 

As I've said before, the "how the commercial world works" thing won't wash with me. Most people would be up in arms if an ordinary business foisted an unnecessary fee like this upon them - not dying on a hill to defend it. It's fine for you paying an extra tenner a year, but what about families whose costs could easily increase by multiple amounts of that over the course of a season?

[Tommy G]

1 hour ago, HighPeakFox said:

Really? I'm not aware of anyone that is anti King Power in our fan base. Sounds like a fictional sweeping accusation being used to rubbish a reasonable query to me. 

 

? ok then 

[KrefelderFox666]

1 hour ago, Tommy G said:

No I think its a massive overreaction and people that complain about this kind of thing don't seem to understand how the commercial world works. We haven't had a season ticket price hike in how long, 5 years maybe?

 

There is a bigger issue here - there are a small minority of our fan base who simply don't like KP, and lambast everything they do (e.g club funded tifo's for example) it really is pathetic. KP are sticking around, and if it costs me an extra tenner a year in admin fees so what. Jesus wept 

You're missing the point. No one is saying a price increase is unreasonable. What is unreasonable is that ticket prices "remain the same" but instead we'll charge you on top.

 

If Season tickets went up by 3% and matchday tickets increased by £1 on each category then fair enough. It's the slyness that has quite rightly annoyed people who can see through it.

 

Regards to freebies, I would rather be disappointed to not get something that is free than be disappointed I now have to pay an extra £1 per ticket as a fee.

[Swiss_tony]

People might not be complaining as much if the online ticketing wasn't such a shambles. Maybe the fee will improve it?

[ozleicester]

1 hour ago, Voll Blau said:

I don't think anyone's even mentioned King Power in this thread have they? Anyone who's criticised this *specific* move in here seems to have made perfectly clear that while they believe the club is well run generally, this *specific* decision is something they disagree with.

 

As I've said before, the "how the commercial world works" thing won't wash with me. Most people would be up in arms if an ordinary business foisted an unnecessary fee like this upon them - not dying on a hill to defend it. It's fine for you paying an extra tenner a year, but what about families whose costs could easily increase by multiple amounts of that over the course of a season?

Go to Tesco, pay an admin fee on every item, seems fair, they havent increased the prices.

[HighPeakFox]

2 hours ago, Markyblue said:

Yea right. 

 

1 hour ago, Tommy G said:

? ok then 

I consider myself corrected by your searing evidence.

 

Forgive the sarcasm, but I thought you'd understand it, given your responses.

[Guest Markyblue]

3 minutes ago, HighPeakFox said:

 

I consider myself corrected by your searing evidence.

 

Forgive the sarcasm, but I thought you'd understand it, given your responses.

Sarcasm,  oh right brilliantly done .?

[Ashley]

3 hours ago, Tommy G said:

Massive overreaction to this - everyone wants us to sign this player sign that, improve training ground, invest in the stadium etc etc along with free beer, doughnuts, mince pies etc etc but when the club decide to make a decision that will cost the paying fan a few extra quid there is uproar? Beggars belief.

 

Look round at how other clubs are run - Newcastle, Blackpool, Charlton to name a few. We don't know we are born

Is it a over reaction for having to fire up your own Hewlett Packard printer for having to print at home? Nah I didnt think so. Is it an over reaction for paying am extra £1 for someone doing their own job? Nah I didnt think so. 

 

Why increase it? Why even more for non-members? 

 

Just because the club have done wonderful things it doesnt mean other things cant be questioned. 

 

 

[Ashley]

2 hours ago, Corky said:

Does anyone actually ask for the free water, beer, donuts etc? I realise they are good gestures but if we didn't have them I doubt people would be that bothered.

Lovely things as gifts by the club but honestly why this is being compared to a un nesersary cost to fans is silly. 

[HighPeakFox]

5 minutes ago, Markyblue said:

Sarcasm,  oh right brilliantly done .?

I'll assume you're being ironic