Fan’s Groups Angered By Lack Of Consultation Prior To ‘Stealth’ Increase In Ticket Purchase Fees.

[CosbehFox]

1 hour ago, lcfc278 said:

"Expand the stadium!" - I hear the fans cry.

 

"State of the art training ground!" - An unexpected delivery from the owners, to push us to the higher echelons of English footballing status

 

"Free beer, water and cupcakes to celebrate the season, to commemorate Vichai" - A lovely gesture from the club, often repeated, the envy of every other clubs fans

 

"2 record signings within the space of a week!" - The deliverance of Youri Tielemans, that the fans cried "sign him up" for, for weeks, the club duly delivered.

 

An increase in ticket purchase fees, an absolute drop in the ocean in terms of an increase in revenue compared to the frequent investment pumped in to this club since the family took over.

 

You guys should be ashamed of yourselves, sure it is a slight inconvenience but with all of the taking can you seriously not foot an extra £1 here and there each game for what we've experienced and what's to come?  

I’d rather pay the 50p of a doughnut from Morrison’s when I’d like to eat a doughnut thanks than a free donut and a £1 admin charge for every time I want to buy a ticket thanks. 

 

If Leicester City are successful due to a number of decisions such as the Tielemans signing, the new stadium and the new training ground, the club gets substantially more prize money. So there’s a reason why the club do it rather than just pleasing fans. 

 

Judging from the recent bank loans taken out, the large bulk of ‘investment’ is funded by the TV deal. 

 

If we are using the same logic as you illustrating , if we play that admin fee can we get a split of our prize money please ? 

[lcfc278]

1 minute ago, Cardiff_Fox said:

I’d rather pay the 50p of a doughnut from Morrison’s when I’d like to eat a doughnut thanks than a free donut and a £1 admin charge for every time I want to buy a ticket thanks. 

 

If Leicester City are successful due to a number of decisions such as the Tielemans signing, the new stadium and the new training ground, the club gets substantially more prize money. So there’s a reason why the club do it rather than just pleasing fans. 

 

Judging from the recent bank loans taken out, the large bulk of ‘investment’ is funded by the TV deal. 

 

If we are using the same logic as you illustrating , if we play that admin fee can we get a split of our prize money please ? 

 

My point was we all want a successful club, we want to see the club grow both on the pitch and off it - the owners are doing everything they can to make that a reality, whether their motive is to gain more prize money or not, they are ultimately giving the fans what they want. We can't expect them to invest all of that money, no matter how it is funded, and not expect there to be small business decisions to maintain or increase their revenue. 

 

These Fans Groups need to get their heads out their arses if they think they should be consulted for every little decision like this. The admin charge exists in pretty much every entertainment avenue where ticket purchases are required, it's not new. It just now accounts for each ticket purchased. 

[Sol thewall Bamba]

2 hours ago, lcfc278 said:

"Expand the stadium!" - I hear the fans cry.

 

"State of the art training ground!" - An unexpected delivery from the owners, to push us to the higher echelons of English footballing status

 

"Free beer, water and cupcakes to celebrate the season, to commemorate Vichai" - A lovely gesture from the club, often repeated, the envy of every other clubs fans

 

"2 record signings within the space of a week!" - The deliverance of Youri Tielemans, that the fans cried "sign him up" for, for weeks, the club duly delivered.

 

An increase in ticket purchase fees, an absolute drop in the ocean in terms of an increase in revenue compared to the frequent investment pumped in to this club since the family took over.

 

You guys should be ashamed of yourselves, sure it is a slight inconvenience but with all of the taking can you seriously not foot an extra £1 here and there each game for what we've experienced and what's to come?  

Exactly, it's a drop in the ocean to the football club so why do they need to do it? 

 

"You guys should be ashamed of yourselves"  

[CosbehFox]

3 minutes ago, lcfc278 said:

 

My point was we all want a successful club, we want to see the club grow both on the pitch and off it - the owners are doing everything they can to make that a reality, whether their motive is to gain more prize money or not, they are ultimately giving the fans what they want. We can't expect them to invest all of that money, no matter how it is funded, and not expect there to be small business decisions to maintain or increase their revenue. 

 

These Fans Groups need to get their heads out their arses if they think they should be consulted for every little decision like this. The admin charge exists in pretty much every entertainment avenue where ticket purchases are required, it's not new. It just now accounts for each ticket purchased. 

But the money gained by the charge will be less than a million pounds. If club want to save some lolly, start cutting that deadwood off our wage bill. 

 

Whats changed for the club to suddenly start charging per item rather than transaction? The club could have saved the grievance by simply being upfront in communication. As little as that could have saved this 

[Xen]

To be abundantly clear; the point of contention is not the extra cost, but the manner in which this increase has been snuck in as a mandatory extra rather than part of the price upfront.

 

There is no additional admin required for multiple tickets within the same transaction so there should be no additional fee. If they want to raise extra revenue then that's their prerogative and they can raise ticket prices instead, and then they can offer members a 'discount' rather than waiving the admin fee.

 

[HighPeakFox]

I consider myself full of shame and self-remorse. 

[lcfc278]

34 minutes ago, Sol thewall Bamba said:

Exactly, it's a drop in the ocean to the football club so why do they need to do it? 

 

"You guys should be ashamed of yourselves"  

Yea, why should they bother. Let everyone in for free lads. Tell you what, why aren't they sending out free shirts to us all as well?

 

It's called business. The little drops in the ocean all add up to us having the level of investment we're demanding as fans. It works both ways you know.

[Sol thewall Bamba]

3 minutes ago, lcfc278 said:

Yea, why should they bother. Let everyone in for free lads. Tell you what, why aren't they sending out free shirts to us all as well?

 

It's called business. The little drops in the ocean all add up to us having the level of investment we're demanding as fans. It works both ways you know.

It's £50K over the season. We pay that to Adrien Silva in a matter of days. But like I've said to others, one day it'll be you being priced out and then you'll get it. Until then it's a shame you can't grasp the concept. 

[koop.]

On 13/07/2019 at 08:09, jonthefox said:

Did you want consulting when we broke the transfer record twice in a week?. Or how about when you pick up your free beer ?. £100 million training facility?. No didn’t think so. Give the club a break will you. 

Absolutely this 

 

Why on earth should a business, one that treats its supporters in an incredible way like ours does, consult its customers about a price rise, one that they're more than in their rights to implement, especially when we've had a long period of price freezes?

 

We are incredibly lucky to have the owners we have, we are incredibly lucky to be given what we've been given 

 

Man up, stop moaning, and count yourself lucky you're not an Arsenal fan

[lcfc278]

1 minute ago, Sol thewall Bamba said:

It's £50K over the season. We pay that to Adrien Silva in a matter of days. But like I've said to others, one day it'll be you being priced out and then you'll get it. Until then it's a shame you can't grasp the concept. 

It's not really tough to grasp the concept. The fans groups are angry they weren't consulted on a purely business decision. People on here are angry that booking tickets for groups has gone up by £1-5 per game, I get that.

 

At the end of the day, the club as a business, will alter little charges here and there, as every other football club or standard business does day to day. We can't just expect  the club to spend spend spend and not expect any increases on ourselves here and there, its part and parcel no matter how insignificant it may seem compared to a players wages.

 

My issue is with the fans groups issuing statements that they are angry they weren't consulted when in reality the club have no obligation to. 

 

[KrefelderFox666]

Let's look at it this way, as a STH, I have paid for my ticket, 19 home games.

 

If I am a member/or just a general sale buyer and I want to buy a ticket to every game, I'll be paying an extra £19 on top of the ticket prices.

 

So how is this fair, if I as a STH don't pay that extra portion but members who want to go to every game as they can't get a ST have to pay a fee on top of ticket prices?

 

As many have said on here, if the club really need the money, why not get it elsewhere? Stop producing clappers that add nothing except for those 15 people in the ground who collect them. If the admin fee was per order then you can sort of make sense of it, but to do it per ticket is ridiculous, it's the same effort. It's like adding a £1 admin fee in the shop for every item you buy, not per complete order. Just makes little sense and is harsh on those people who spend £100s and even £1000s every season.

[Sol thewall Bamba]

8 minutes ago, lcfc278 said:

My issue is with the fans groups issuing statements that they are angry they weren't consulted when in reality the club have no obligation to. 

I'd agree that the wording of the Trust's statement is different to Union FS' one. UFS' is much more focused on the charges themselves rather than the way they were or weren't made of them before hand. 

[Jackubu]

8 minutes ago, lcfc278 said:

My issue is with the fans groups issuing statements that they are angry they weren't consulted when in reality the club have no obligation to

Seeing a lot of this and it baffles me. A football club has always been part of the community and it's the reason most of us support the club. Let's not forget the Foxes Trust helped to save the club in the times of desperation and now they're being pulled apart for caring about the fans. Whilst their focus on the engagement bit is probably over emphasized, i honestly dont blame them. 

 

However, the consultation part detracts from the issue at hand. 

[yorkie1999]

Sounds like the club have had to hire a couple more admin staff to work in the ticket office, budgets and stuff. 

[ozleicester]

1 hour ago, Cardiff_Fox said:

There’s been an admin fee of £1 per transaction for a number of years now. 

 

Thats widely been accepted. The point of contention here is that it’s now that price on every ticket - also increased if not a season ticket holder or a member. 

 

Whats changed for that admin fee to increase? 

 

1 hour ago, Cardiff_Fox said:

There’s been an admin fee of £1 per transaction for a number of years now. 

 

Thats widely been accepted. The point of contention here is that it’s now that price on every ticket - also increased if not a season ticket holder or a member. 

 

Whats changed for that admin fee to increase? 

Had to employ extra staff to deal with the complaints about the "Admin fee"

 

Edit - Bugger double quote

[Guest safetosurfthisbeach]

As consumers we focus on the headline price of everything.

All sorts of companies boost their revenue through add on fees and miscellaneous charges - ever bought a ticket from Ticketmaster or Viagogo, or a holiday online? It's a long standing industry trend. The club should just be more transparent with its pricing and just increase the ticket prices. 

[Heskey2011]

6 hours ago, HighPeakFox said:

they (Literally!) haven't! 

Mate i went to Borneo last year half way up a mountain saw one of the locals in a vardy shirt...

Watched an attenborough the oher night, little kid running round the serengeti with a city bobble hat on, you remember when we won the league yeah, quite a few fans jumped on board...therefore we're known "literally" the world over now...because of that, and that's thanks to our owners, no one else, why am i having to explain this to you? 

[HighPeakFox]

56 minutes ago, Heskey2011 said:

Mate i went to Borneo last year half way up a mountain saw one of the locals in a vardy shirt...

Watched an attenborough the oher night, little kid running round the serengeti with a city bobble hat on, you remember when we won the league yeah, quite a few fans jumped on board...therefore we're known "literally" the world over now...because of that, and that's thanks to our owners, no one else, why am i having to explain this to you? 

Because you said they've literally given us the world, and what you mean is they've spread our name across the world. That's why - because you said something that was literally untrue. 

[lcfc278]

1 hour ago, Jackubu said:

Seeing a lot of this and it baffles me. A football club has always been part of the community and it's the reason most of us support the club. Let's not forget the Foxes Trust helped to save the club in the times of desperation and now they're being pulled apart for caring about the fans. Whilst their focus on the engagement bit is probably over emphasized, I honestly don't blame them. 

 

However, the consultation part detracts from the issue at hand. 

I understand your point and I understand that the Foxes Trust are an important part of our history. They will have both the clubs and the fans best interests at heart. What the club cannot do though is consult them on every little business decision and cost change they wish to implement. It's not viable for the club as a business. 

 

I think we've got so much to be excited about for the future of the club with the current squad and all of the investment off the pitch. I just feel like they should have let this one slide instead of kicking up a fuss and making it look like all fans are outraged when in reality its not all of us.

[Jack1993]

I bet all the people pretending to be bothered about this are also the ones emailing China for fake shirts as cheap as possible on the other thread. 

 

Anyone bothered enough by it to not pay it and not go to the games? 

[Soup]

6 minutes ago, Jack1993 said:

I bet all the people pretending to be bothered about this are also the ones emailing China for fake shirts as cheap as possible on the other thread. 

 

Anyone bothered enough by it to not pay it and not go to the games? 

Yep. Among loads of other crap that puts me off going nowadays. 

[RoboFox]

This thread has turned into a bit of a sh*t show.

[boots60]

The long & short of it is, there has never been a better time to support the City. The title win, the owners, the season ticket price freeze for the past 5 years,the fact that we do not have to sell to stay afloat, Puel gone/Rodgers in. there are so many positives about the club it beggars belief.

However, as many on this forum, including myself, have stated, the one negative part of the club is the ticket office. It seems to be run in a haphazard way that in no way helps the supporter & when an admin charge for each ticket is added it is bound to raise a few eyebrows among fans.

[Ian S]

5 hours ago, Soup said:

Yep. Among loads of other crap that puts me off going nowadays. 

Yep, last few years have been bloody awful, surprised anyone goes the games anymore.

[Jay]

5 hours ago, Jack1993 said:

I bet all the people pretending to be bothered about this are also the ones emailing China for fake shirts as cheap as possible on the other thread. 

 

Anyone bothered enough by it to not pay it and not go to the games? 

 

That’s a whole other thread with the club making a 160% mark up on a standard Adidas catalogue kit by charging £55 when you can buy it £21 that’s an expensive badge and logo. Buying bulk each shirt probably costs them about £15 which is why they end up for sale for £25 come February 

 

Many people just accept that they are getting ripped off when buying a club shirt doesn’t make it OK either.

 

people will pay the ticket charge and they know it, doesn’t make it right it’s an unnecessary extra charge that in reality over the the entire season won’t cover Matty James wages for the past two weeks. It is a 5% rise on a standard adult ticket in the Kop while saying no price increase.

 

not directed at you but so many people look through their “king power blue” glasses and can’t see that sometimes the club aren’t always perfect in everything they do.