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Foxes_Trust

Fan’s Groups Angered By Lack Of Consultation Prior To ‘Stealth’ Increase In Ticket Purchase Fees.

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Posted
10 minutes ago, Mehrez said:

Just one point those saying about printing tickets at home it’s very likely the club are paying a company to provide the software/system that enables you to do that - little to no chance they’ve developed that in house, so there is a cost to that, although it won’t be as much as postage costs it’s not ‘free’ for the club 

lol pennies mate, either way compared to revenue

Posted
7 minutes ago, Dr The Singh said:

lol pennies mate, either way compared to revenue

Think you’d be surprised how much something like that costs, I’ve already said in here I’m not on the club’s side on this I’d like it If they absorbed the costs but just trying to point out it’s not as black and white as some think. Imo revenue is irrelevant, profit is the argument you should be using

Posted
25 minutes ago, Mehrez said:

Think you’d be surprised how much something like that costs, I’ve already said in here I’m not on the club’s side on this I’d like it If they absorbed the costs but just trying to point out it’s not as black and white as some think. Imo revenue is irrelevant, profit is the argument you should be using

FFS, were going to the detail of printing tickets etc, I can tell to you, and please go an research, the costs are less then 1% per ticket SAAS.  Having worked In the barcode and manufacturing industry, even if it's a software licence, the tech is so old and cheap it's irrelevant, compared to ticket prices.

Posted
2 hours ago, urban.spaceman said:

This. 

 

Tickets went up up by a ****ing quid. If that’s the price we have to pay for record signings, free beers, free pies, free pizzas, free donuts and an amazing future with the best owners in the world then I’m fine. 

With you 100% on this, some people are never satisfied, after what the owners have given us since taking over the club.

If your not happy go follow Man U with the £1 you saved.

Posted
24 minutes ago, Dr The Singh said:

FFS, were going to the detail of printing tickets etc, I can tell to you, and please go an research, the costs are less then 1% per ticket SAAS.  Having worked In the barcode and manufacturing industry, even if it's a software licence, the tech is so old and cheap it's irrelevant, compared to ticket prices.

They are using SeatGeek Enterprise SRO if you can get me the prices on that feel free. Man City also use them and they also charge a £1.50 fee.

Posted
On 22/07/2019 at 14:27, Sol thewall Bamba said:

£27 booking fee for Chelsea away :rolleyes:

You're booking through the wrong channels.

Posted
10 minutes ago, Mehrez said:

They are using SeatGeek Enterprise SRO if you can get me the prices on that feel free. Man City also use them and they also charge a £1.50 fee.

And what, its fooking some barcode scanners and some logic in, some software for which they paid for years ago interms of hardware and software.  It's cheap compared to those screens.  Having this solution is not anyway related to the why the tickets should rise, In fact the opposite, the assets are already paid for years when they were installed.

Posted
2 hours ago, rn9013 said:

Except tickets haven’t gone up by a quid. I and I guess many others wouldn’t have an issue with ticket prices going up by a £1. 

 

However, what the club have done is freeze prices on tickets, and use the accompanying fan fare that accompanies such gestures. Meanwhile, they have added on a £1/£1.50 booking fee for each ticket purchased. 

 

As as I have said in a previous post, this is a serious issue within the ticketing and event industries. So much so that it has recently had government intervention and is likely to do so again. 

 

The club have performed admirably over recent years, and in my opinion a ticket fee increase, although not required, would not be out of order. What is out of order in my opinion is increasing ticket prices via the back door while claiming to have frozen them. 

They have frozen them for the majority - season ticket holders. The ones who commit generally before even knowing who we are buying or selling.

 

By any metric, the most loyal, where it matters most to them. A majority is enough to say frozen ticket prices. In pr you dont say oh yeah but we are also ***** because weve upped the price of beer, scarves and every ****ing thing else.

 

Im grateful for the price freeze and hard luck to the ones who buy individual tickets. Thems the breaks.

 

 

Posted
2 hours ago, Guest said:

But the issue for a lot of people is that there's been little to no justification for why we have to pay it. The club themselves admitted it's been poorly communicated so from a fan perspective you're suddenly being charged many times as much for buying a ticket as you were before, for no adequate reason. Charging an admin fee for you to print tickets at home yourself is inexcusable. As has been stated, the ticket prices themselves haven't gone up, the transaction fee has, so they're essentially charging more while still being able to say ticket prices are still unchanged. Not good.

 

Our owners have done, and continue to do, some incredible things for us and we're lucky to have them, but that doesn't mean that they or the club should be beyond criticism. It's tiring to see people continually try to shut down legitimate criticisms with "they won us the league" or "they buy us a few beers". 

£1 per ticket does not equate to many times as much. I doubt it even equates to 1 average oriced match ticket  so they are being charged many percenta more. (slightly) more than 5%.

Its a crusaders dream. We pushed you into reducing your season ticket income with the new under 16 price band and are now adding a whole pound to a single match ticket for the low percentage of tickets sold per match.

 

How dare they? They dared. They may well backtrack, but you can be damn sure they will recoup it somewhere.

 

The print at home option is for convenience. For that they need to ensure you cant just print multiple copies. Ergo, it is almost a direct result of offering people the chance to print at home. And if you want it printing, how far do tou think tgat poubd goes against ticket cost, pribter, ink, wages, office.

 

Costs are riaing people, go and lobby asda for my weekly shop going up.

 

I think lcfc are just easy picoongs for the picket line brigade.

Posted
On Wednesday, July 24, 2019 at 09:23, Sol thewall Bamba said:

Seeing as you ignored me the first time I'll ask again, where did the claim to speak on behalf of everyone?

 

"At this point The Foxes Trust and Union FS, along with other Fan’s Groups started to receive concerns from their Members".

You all need to pop to the clinic, some cream or some antibiotics will sort the members out I'm sure.

Posted
24 minutes ago, gw_leics772 said:

£1 per ticket does not equate to many times as much. I doubt it even equates to 1 average oriced match ticket  so they are being charged many percenta more. (slightly) more than 5%.

It's gone from a per-transaction fee to a per-ticket fee, so if you're buying a number of tickets then you are incurring a purchasing charge multiple times that which you would have been charged in the past. Not talking about the overall price, but the transaction charge, which this discussion is about.

 

17 minutes ago, gw_leics772 said:

it is almost a direct result of offering people the chance to print at home

How good of them to offer supporters the chance to print their own tickets and charge them for it!

 

17 minutes ago, gw_leics772 said:

how far do tou think tgat poubd goes against ticket cost, pribter, ink, wages, office.

I've no idea how far tgat poubd would go, but again, if that's what they need the charge for then come out and say that that's the reason. I'm sure a lot of people wouldn't mind paying a little extra if it meant ensuring the club staff got paid a decent wage. Even then, it's perhaps a bit cheeky of a club pulling in hundreds of millions a year in TV revenue to stealth tax its fans because they need a fresh batch of A4 for the office printer. 

 

24 minutes ago, gw_leics772 said:

Costs are riaing people, go and lobby asda for my weekly shop going up.

If they decided to charge you for the privilege of entering their store or ordering your shopping online, I think you'd be within your rights to complain. However, the two things aren't remotely comparable, as I'm sure you're aware.

Posted
27 minutes ago, Guest said:

It's gone from a per-transaction fee to a per-ticket fee, so if you're buying a number of tickets then you are incurring a purchasing charge multiple times that which you would have been charged in the past. Not talking about the overall price, but the transaction charge, which this discussion is about.

Fair enough, but i am talking about the overall price, and its a quid.

Disproportionate response.

 

 

 

27 minutes ago, Guest said:

How good of them to offer supporters the chance to print their own tickets and charge them for it!

They are not, they are charging you for the transaction. ( you have no choice) You do have a choice of collecting it or making them post it to you,but it is a convenience option, which does not come without costs

 

27 minutes ago, Guest said:

I've no idea how far tgat poubd would go, but again, if that's what they need the charge for then come out and say that that's the reason.

? for the typo quotes.

 

You do know how far that pound would go, virtually nowhere. It is a price increase. Why do we expect them to advertise it as well as they advertise the good news? How many businesses give a headline price or loss leader and make their money on extras.

You may choose to latch onto this as justification so ill repeat the headline to my argument.

 

Its a quid.

 

 

27 minutes ago, Guest said:

I'm sure a lot of people wouldn't mind paying a little extra if it meant ensuring the club staff got paid a decent wage.

 

How disingenuous can you be in one sentence. They were lobbeyed to reduce prices to existing season ticket holders for u16s. Did anybody care about the workers then? We are not thick. I think it is fair to assume that prices charged is where the money comes from to pay their overheads. 

27 minutes ago, Guest said:

 

Even then, it's perhaps a bit cheeky of a club pulling in hundreds of millions a year in TV revenue to stealth tax its fans because they need a fresh batch of A4 for the office printer. 

Yes because their costs have in no way increased in line with this? You are aware that despite baulking at the first £20k per week wages, there are now people earning £500k per week.

 

You might not have noticed but its still the players benefitting the most.

 

 

27 minutes ago, Guest said:

 

If they decided to charge you for the privilege of entering their store or ordering your shopping online, I think you'd be within your rights to complain. However, the two things aren't remotely comparable, as I'm sure you're aware.

Disagree. All this for a 5% increase in some of their tickets (ie non season tickets only) yet petrol and food prices go up by far more and no-one bats an eyelid.

 

By jove. Ive only gone and got it. You really dont care about the price, you just dont like the words they used. If theyd have said season tickets are frozen for the 5th year running but we're adding 5% to match day tickets, people really would be fine with it even though the end result is identical, and proportionately speaking, virtually no one does this.

 

Its one thing saying that our owbers should not be immune to crticism just because of all the good they do, but quite another to hold them to the kind of high standards that are so whiter than white, it is barely attainable.

 

Christ, it really is just looking for a fight isn't it.

 

See ya, wouldn't wanna be ya

Guest Cujek
Posted

Am not sure about this, whilst I never like to see peices for things going up, it's not a huge amount and if it pays for an extra member of staff in the ticket office I'm happy to pay a few quid extra if I ever buy a single ticket. 

Posted
13 hours ago, urban.spaceman said:

This. 

 

Tickets went up up by a ****ing quid. If that’s the price we have to pay for record signings, free beers, free pies, free pizzas, free donuts and an amazing future with the best owners in the world then I’m fine. 

Clubs in the PL make enough money/income from the PL itself/tv rights without needing to charge fans extra. We don't pay for record signings.

 

You really want to look down the pyramid at lower league clubs who make **** all but still give back to the fans. 

Posted
13 minutes ago, Fox92 said:

Clubs in the PL make enough money/income from the PL itself/tv rights without needing to charge fans extra. We don't pay for record signings.

 

You really want to look down the pyramid at lower league clubs who make **** all but still give back to the fans. 

 

Posted
1 hour ago, Sol thewall Bamba said:

 

Mad to think Cambridge would be one of the most successful clubs in the country right now if they did tack on that charge, apparently...

Posted

I'm pretty much certain that I've misinterpreted when or how this is applied, but I've just checked the tickets I have bought so far (Atalanta, Wolves and Bournemouth), all of which were print at home, and as far as I can see, there was no additional fee added. Does it not apply to the family stand or something?

 

 

Posted
20 minutes ago, MonkeyTennis? said:

I'm pretty much certain that I've misinterpreted when or how this is applied, but I've just checked the tickets I have bought so far (Atalanta, Wolves and Bournemouth), all of which were print at home, and as far as I can see, there was no additional fee added. Does it not apply to the family stand or something?

 

 

Are you a member? If so ticket admin fees are waived (for home PL games I believe) as part of your membership package. 

 

 

Posted

The inconsistency is that you do not pay the £1/1.50 per ticket if you go into the shop, served by the same system and a member of staff who is getting paid a wage. Whereas if you do it online and have a ticket delivered, or print at home, you do pay the extra charge.

 

Surely the charge should be added in shop then as you are requiring a member of staff to serve you who needs to be paid? It's the inconsistency and going round the back to charge that is annoying people, not the fact it now costs everyone around £25-50 more (depending on amount of games attended, having a ST or membership) per season to watch their team.

 

I probably speak for the majority who would rather have the season ticket increase by £10-20 and matchday ticket prices increase by £1-2 and the club be open about it.

 

At the end of the day, it is what it is but just feels a shame that the club have not been open about it.

Posted

Don't see the problem really most of the time i buy 5 tickets on line so an extra £4 a time. i want my club to spend money on big players, i want to see lcfc in Europe again. so while we are spending whats the problem, wasn't that long ago i was paying more than £30 to go away games.  

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