Permafrost Posted 28 April 2016 Share Posted 28 April 2016 For the last few seasons we have been given a 10% discount as a family booking.. We had to ask for this over the till last year as it wasn't advertised. Is this still the same this season? Cheers It is the same again this season. (No. 31 in the T&C doc). But like last year I suspect you will have to mention it when renewing, as they weren't clued up about it last season. Link to comment Share on other sites More sharing options...
mackiepas Posted 28 April 2016 Share Posted 28 April 2016 so i have just spoken to the ticket office, and they are saying that Uefa will tell the club how mnay seats they have to provide for away supporters, this could mean L1 being given to away support just like the FA cup games do.. in that case L1 STHs will be relocated to other areas of the ground What a load of shite. Link to comment Share on other sites More sharing options...
Munshi Posted 28 April 2016 Share Posted 28 April 2016 so i have just spoken to the ticket office, and they are saying that Uefa will tell the club how mnay seats they have to provide for away supporters, this could mean L1 being given to away support just like the FA cup games do.. in that case L1 STHs will be relocated to other areas of the ground What a load of shite. I thought the away allocation was only 5% of the stadium in the champions league? Link to comment Share on other sites More sharing options...
Liamlcfc1 Posted 28 April 2016 Share Posted 28 April 2016 Good job I rang the TO this morning my DD wasn't on automatic renewal if your on DD ID ring them and check Link to comment Share on other sites More sharing options...
ScouseFox Posted 28 April 2016 Share Posted 28 April 2016 surely the champions league scheme is just there early in preparation and we don't have to do anything yet? surely the club are going to tell people about the scheme and we're not meant to just play detective and start lobbing card details all over the gaff on things that don't have any information . Link to comment Share on other sites More sharing options...
Collo73 Posted 28 April 2016 Share Posted 28 April 2016 Permafrost.. Cheers Link to comment Share on other sites More sharing options...
Permafrost Posted 28 April 2016 Share Posted 28 April 2016 Permafrost.. Cheers No worries. Been down and done mine today. I said "You're still doing the family discount aren't you", he said "Yes. Did you get it last year?" and I told him I'd been getting it for the last 5 years and he said "Ok, no problem. You'll get it again then." And he took 10% off the total. Clued up. Polite. Quick. Great service. What's happened down there?! Link to comment Share on other sites More sharing options...
SpacedX Posted 28 April 2016 Share Posted 28 April 2016 so i have just spoken to the ticket office, and they are saying that Uefa will tell the club how mnay seats they have to provide for away supporters, this could mean L1 being given to away support just like the FA cup games do.. in that case L1 STHs will be relocated to other areas of the ground What a load of shite. And yet some still argue against developing the stadium. Link to comment Share on other sites More sharing options...
Edingleyfox Posted 28 April 2016 Share Posted 28 April 2016 Have DD Not had email but direct debits lined up and options for FA cup and Champions league so presumably ok It has not updated the order history or loyalty points just the DD.Does that sound familiar or should I check Link to comment Share on other sites More sharing options...
srevell580 Posted 28 April 2016 Share Posted 28 April 2016 I'd advise people to check their junk email folder as my confirmation of the automatic renewal of my season ticket on DD ended up in there as a couple of others had mentioned too. Link to comment Share on other sites More sharing options...
BoyJones Posted 29 April 2016 Share Posted 29 April 2016 We've had DD season tickets for some years, but last year they messed mine up, got it reinstated, then found they were overcharging me. Sorted after a couple of visits! Just been down to TO to check all five on the system, which they are but best to double check imo. Also my Chelsea tickets went to my sons address, previous tickets had always come to my home address. Because we have same first name, for some reason system printed put his address on envelope! Technology is a wonderful thing til it goes wrong! Link to comment Share on other sites More sharing options...
Winchesterfox Posted 29 April 2016 Share Posted 29 April 2016 I got an email for my season ticket saying thank you for my order but not one for my daughter. I'm assuming that they're processing them in numerical order.... Waddadamadda A similar thing happened to me. My son and I have a season ticket and I pay for them both by direct debit. I got an email the other day to confirm that my season ticket had been renewed automatically, but not my son's. I phoned the ticket office to ask why. They said that his season ticket had also been renewed automatically, but because there was no email linked to his account, they had nowhere to send the email confirmation. (I set up his LCFC direct account a few years ago, and he was too young for an email account then). To check my son's season ticket has been renewed, and to stop the same thing happening next year, I had to: - log into my son's LCFC account with his password - click on direct debit in the left hand column and then 2016/17 from the drop down menu. I could see then that the direct debit had been set up for next season. - add my email address to my son's account If you can't remember your daughter's password, and your email address isn't linked to her account, you can - phone the ticket office to get your email address added to your daughter's account - use the email address and your daughter's date of birth to reset the password - and then check the direct debit has been set up as above It's too late to get a confirmation email this year, but it should work fine next year. Hope this helps ... Link to comment Share on other sites More sharing options...
Staffs Fox Posted 3 May 2016 Share Posted 3 May 2016 Just found my renewal confirmation in my Junk folder! However they didn't take a payment at the end of April, should they have? Link to comment Share on other sites More sharing options...
howlinmadmurfdoc Posted 3 May 2016 Share Posted 3 May 2016 Just found my renewal confirmation in my Junk folder! However they didn't take a payment at the end of April, should they have? First payment is the end of May. It's over 11 months instead of 12 this season. Link to comment Share on other sites More sharing options...
Staffs Fox Posted 3 May 2016 Share Posted 3 May 2016 First payment is the end of May. It's over 11 months instead of 12 this season. Ok cool, just a bit worried for a second Link to comment Share on other sites More sharing options...
Rob1742 Posted 3 May 2016 Share Posted 3 May 2016 How long we got to renew ? Link to comment Share on other sites More sharing options...
Bayfox Posted 3 May 2016 Share Posted 3 May 2016 How long we got to renew ? Day before chelski game. Link to comment Share on other sites More sharing options...
Rob1742 Posted 3 May 2016 Share Posted 3 May 2016 Thanks Link to comment Share on other sites More sharing options...
lestajigs Posted 8 May 2016 Share Posted 8 May 2016 I'm on the dd, but still have had nothing about renewing no email no letter nothing!! Has anybody else had nothing Link to comment Share on other sites More sharing options...
Bayfox Posted 8 May 2016 Share Posted 8 May 2016 I'm on the dd, but still have had nothing about renewing no email no letter nothing!! Has anybody else had nothing My thank you letters arrived Fri and sat. Link to comment Share on other sites More sharing options...
Steve_Walsh5 Posted 8 May 2016 Share Posted 8 May 2016 I'm on the dd, but still have had nothing about renewing no email no letter nothing!! Has anybody else had nothing My e-mail went into my junkbox probably worth checking. Link to comment Share on other sites More sharing options...
lestajigs Posted 8 May 2016 Share Posted 8 May 2016 Oh right, probally be nx week then Link to comment Share on other sites More sharing options...
ian66 Posted 8 May 2016 Share Posted 8 May 2016 I've not had an email but did receive a conformation letter late last week, I'd ring them if nothing arrives early this week. Link to comment Share on other sites More sharing options...
goose2010 Posted 9 May 2016 Share Posted 9 May 2016 A take it no new cards will be sent out? really wanted to frame my card with my signed shirt from this year. Link to comment Share on other sites More sharing options...
kingcarr21 Posted 9 May 2016 Share Posted 9 May 2016 My confirmation email also went to my junk box. I'm sure its buried in there somewhere Link to comment Share on other sites More sharing options...
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