Fan Engagement Casual Team

[davieG]

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Job alert!

Casual Events Assistant and Casual Fan Liaison Assistant roles with Leicester City Football Club in #Leicester.

Great opportunity to join the club's growing Fan Engagement Team on a casual basis.

£12 per hour.

Find out more at https://rb.gy/25tdpm…

 

Fan Engagement Casual Team

Job reference number: ZS031

Other/General Jobs

Leicester City Football Club

Salary

£12 per hour

Location

LE2 7FL

Job Overview

About The Role:
LCFC have exciting opportunities to join our growing Fan Engagement Team on a casual basis. Please see below for details on the two roles available.

Casual Events Assistants:
The Club is looking for people with exceptional organisational skills, attention to detail, and confidence when interacting with the public, to assist with the preparation of the King Power Stadium and Training Grounds ahead of home matchdays and non-matchday events, and the execution of activities undertaken by the Club’s Events team.

Casual Fan Liaison Assistant:
The Club is looking for people with exceptional customer service skills to provide a warm welcome to all supporters who visit King Power Stadium on match days and other events, offering a professional and friendly “face of the club” and helping guests throughout their matchday experience.

All successful candidates will be invited to an assessment centre where you will be interviewed for both roles, and if successful will be offered one or both of the above roles.

Who We’re Looking For:
Ideally candidates should have the highest standards of professionalism and courteousness, have a proactive attitude towards customer service, and an outgoing, friendly and approachable demeanour. The ability to anticipate potential issues and the desire to do everything possible to ensure each and every guest has their best possible experience are key, whilst maintaining a focus on high standards of safety and security in accordance with the venue’s procedures and regulations.

Some things to note:
-As a casual role, the work offered to you will be varied and flexible depending on the scheduling of matchdays and events. These offers of work cover weekends, evenings and public holidays.
-As a casual worker, there is no obligation for you to accept work assignments when offered, nor for the Club to guarantee you work.

Contract Type – Casual

Skills and Qualifications required

- Customer service experience: be able to ensure each and every guest has their best possible experience
- Demonstrate experience of a proactive attitude towards customer service
- Demonstrate an understanding of health and safety and how you will focus on high standards of safety and security in accordance with the venue’s procedures and regulations.
- Be able to present high standards of professionalism and courteousness
- Be outgoing, friendly and approachable
- Have the ability to anticipate potential issues

Hours per week

Variable, not guaranteed

Closing Date

30/07/2024

Website

Apply for the job by visiting https://www.leicesteremploymenthub.co.uk/job-seekers/new-job-seeker-registration/ 

 

[Foxes1]

'Fan Engagement Team', Didn't think we had anyone at the club who engages with the fans.

[Corky]

Wasn't it mentioned that they don't want fans of the club working for it?

[filbertway]

£12 an hour to deal with the general public 

[Tommy G]

£120 an hour and I’ll do it. £12  who are they going to attract for that 

[foxile5]

8 hours ago, Tommy G said:

£120 an hour and I’ll do it. £12  who are they going to attract for that 

The same eighteen years old waifs they already do. 

 

 

[ozleicester]

 these are the people the club will use to take all of the flak about over priced tickets, extra charges for plastic cards and extortionate pres eason game pricing.

12 quid to protect the suits sitting at seagrave

[foxinsocks]

Creat real jobs with mortgagable salaries.  What is such an employment practice doing for the community?

[FrankieADZ]

yeah they need more than that, the club is so far away in respect to the fans, im pretty sure its on a different planet 

[adam]

Piss take as usual £12 an hour. No guaranteed work but want you to work weekends and evenings. Who actually can do that?

It says its causal but I imagine if you tell them you can't commit to a game they will pack you off down the road.

[Fox92]

"Casual basis"

[ParkerPen]

get the badge in !

[ParkerPen]

this sounds like if you run something through Google translate back and forth a few times.

 

worst firm ever.

[Stadt]

Not even a free parking benefit like they normally put?  

 

As much as I bash the club they've done some great things like keeping all causal staff on through covid, the charitable donations etc but they produce absolutely mindless job adverts. Put low grade job ads with low grade remuneration and low grade benefits and hey presto... low grade staff.

 

This is why the lazy 'we're just ran like a business, not a football club' line doesn't work, they do the business stuff badly too.

[Guest worth_the_wait]

Had an Email yesterday - re subject: Have Your Say On The Men's Team Matchday Experience

Specific areas of discussion for the first 'Your 90 Minutes' of the 2024/25 season are as follows:
  The in-bowl experience and match build-up
  Matchday activations
  Singing section
  Food and drink options
  Stadium facilities
  Safe standing
 

Who (or what) actually writes nonsense like "in-bowl experience" and "Matchday activations" ?
 

<edited: oops, double post, see other thread.>

 

Edited 26 July 2024 by worth_the_wait

[Raj]

@Daggers would be great at this!!

 

 

[Daggers]

1 hour ago, Raj said:

@Daggers would be great at this!!

 

 

I am great at many things. I can juggle three balls, I can make a smashing spicy Spanish chorizo chicken meal, and I can swear effectively enough to start a fight in at least fourteen languages.

 

I am not great at talking shops where the aim is for King Power to do fvck all other than what it planned on doing in the first place. Fvck King Power up the arse.

[Daggers]

On second thoughts, if they serve vol-au-vents then I'll do it

[Babylon]

4 hours ago, ozleicester said:

 these are the people the club will use to take all of the flak about over priced tickets, extra charges for plastic cards and extortionate pres eason game pricing.

12 quid to protect the suits sitting at seagrave

Nah... they are just young people saying hello and pointing you to your table etc. They aren't going to be answering calls or replying to emails.... they just go in the bin. 

[foxinsocks]

3 hours ago, worth_the_wait said:

Had an Email yesterday - re subject: Have Your Say On The Men's Team Matchday Experience

Specific areas of discussion for the first 'Your 90 Minutes' of the 2024/25 season are as follows:
  The in-bowl experience and match build-up
  Matchday activations
  Singing section
  Food and drink options
  Stadium facilities
  Safe standing
 

Who (or what) actually writes nonsense like "in-bowl experience" and "Matchday activations" ?
 

<edited: oops, double post, see other thread.>

 

in bowel experience

[Vlad the Fox]

8 hours ago, worth_the_wait said:

Had an Email yesterday - re subject: Have Your Say On The Men's Team Matchday Experience

Specific areas of discussion for the first 'Your 90 Minutes' of the 2024/25 season are as follows:
  The in-bowl experience and match build-up
  Matchday activations
  Singing section
  Food and drink options
  Stadium facilities
  Safe standing
 

Who (or what) actually writes nonsense like "in-bowl experience" and "Matchday activations" ?
 

<edited: oops, double post, see other thread.>

 

In-bowl experience? 
 

Yeah, sometimes I feel like a spider in the bath tub. 

[sylofox]

On 26/07/2024 at 08:04, adam said:

Piss take as usual £12 an hour. No guaranteed work but want you to work weekends and evenings. Who actually can do that?

It says its causal but I imagine if you tell them you can't commit to a game they will pack you off down the road.

I was talking to one at plymouth. Free away travel get to see 90% of the game for free.

 

Just to be a helpful face.