Lincs sam Posted 17 July 2017 Posted 17 July 2017 Just placed an order on the phone from fans store expecting discount with being season ticket holder and been told no more discount they are now doing points system any one else heard this
Apollo Posted 17 July 2017 Posted 17 July 2017 I went in yesterday and bought a shirt and got season ticket discount. Think it depends who's serving you.
Lincs sam Posted 17 July 2017 Author Posted 17 July 2017 Girl who took my order when I asked when it had changed told me it started as from today
foxinsocks Posted 17 July 2017 Posted 17 July 2017 I dont know how much profit tge club makes from the store. ... i expect it is irrelevant in comparison with the tv money.... the pl place money.... let akone our european earnings. I supect even the ticket money is no big deal in comparison. Why have tvey chosen now to remive thus small incentive to st holders .. it mught mean tvey sell less. It shows how short sighted and amature the commercial team is. Points are to encourage loyalty... but in this context i cant say... oh i am going to buy a cov shirt if i they dont give me a reward for my lcfc loyalty points. .. its not competitive in that way. Imo the kids shirts should be at cost to ensure every kid in leics has a foxes short rather than liverpool etc..... they will be tbe fans/customers of the future.. it us a land grab This is amature (.... in anitger life i ws a retail consultant to the biggest.... so i know what i am talking about)
Sol thewall Bamba Posted 17 July 2017 Posted 17 July 2017 Struggling for revenue obviously. $$$$$$$$$$$$$
jammie82uk Posted 17 July 2017 Posted 17 July 2017 It was discussed in February's FCC meeting 4. The Club put forward the idea of launching a loyalty scheme in place of the 10% discount currently offered. The scheme received positive feedback. Stuart Johncock advised that the Club has introduced a loyalty system whereby points can be earned by accessing the website. The launch date is yet to be agreed but will be in July, once the software and new websites are up and running. The Club will develop a full breakdown of how points can be earned and redeemed.
Fox92 Posted 17 July 2017 Posted 17 July 2017 So we get points now? Do they get added to our away ticket points?
MrSpaM Posted 17 July 2017 Posted 17 July 2017 So you can get points towards away game tickets just for buying things from the shop now?
BirminghamFox Posted 17 July 2017 Posted 17 July 2017 so why not offer loyal ST holders 10% discount AND loyaly points OR a choice? Personally, I would like 10% off merchandise such as shirts etc
fazzyfox Posted 17 July 2017 Posted 17 July 2017 58 minutes ago, DJ Barry Hammond said: What do the points win?
Bayfox Posted 17 July 2017 Posted 17 July 2017 34 minutes ago, MrSpaM said: So you can get points towards away game tickets just for buying things from the shop now? No you will earn points and no doubt receive a voucher at a certain level. Points can be earned in shop and when buying food and drinks etc. A completely different system to home or away points. As I understand it. Which will make for even slower service at half time
Heart-Shaped Fox Posted 17 July 2017 Posted 17 July 2017 Joke club Really is. Will just create longer queues and possibly less trade now too.
Sambiasso Posted 17 July 2017 Posted 17 July 2017 Very much in the same vein as memberships, announce something half arsed and let the people figure it out for themselves.
SemperEadem Posted 17 July 2017 Posted 17 July 2017 It is stuff like this which leaves a bad feeling. I go in the shop at most twice a season usually around Christmas the 10% discount of ST holders is nice. Getting rid of it just so the all the gear types can buy even more, whats the point?
MrSpaM Posted 17 July 2017 Posted 17 July 2017 25 minutes ago, Bayfox said: No you will earn points and no doubt receive a voucher at a certain level. Points can be earned in shop and when buying food and drinks etc. A completely different system to home or away points. As I understand it. Which will make for even slower service at half time It's well confusing! they shouldn't even be calling them points if they aren't the same thing as the matchday points!
red5 Posted 17 July 2017 Posted 17 July 2017 Yet they stop the 10% ST discount before the point system starts, nice Are we the shittiest club off the pitch ever?
Guest MattP Posted 17 July 2017 Posted 17 July 2017 1 hour ago, jammie82uk said: It was discussed in February's FCC meeting 4. The Club put forward the idea of launching a loyalty scheme in place of the 10% discount currently offered. The scheme received positive feedback. Stuart Johncock advised that the Club has introduced a loyalty system whereby points can be earned by accessing the website. The launch date is yet to be agreed but will be in July, once the software and new websites are up and running. The Club will develop a full breakdown of how points can be earned and redeemed. This is the future unfortunately, they'll want to squeeze every penny out of everyone. Whereas we are all having a bit of fun in the pub before a game they are wondering how to get us out and to spend money in the ground, they want us buying our pints etc in there, everyone buying a programnme and soon you'll be probably be needing to do this to get enough points to see away games. Slippery slope. Not good.
yorkie1999 Posted 17 July 2017 Posted 17 July 2017 Seems odd. I can now earn a discount by going online to buy stuff whereas before, i already had a discount and could see and touch the goods i wanted to buy. Was this offered as a choice at the fcc?
Sambiasso Posted 17 July 2017 Posted 17 July 2017 Does anyone know of any other club that offers such a scheme? A quick look at a few other premier league teams they offer between 10-15% discount in there club shops.
jammie82uk Posted 17 July 2017 Posted 17 July 2017 On the new website under personal details two separate categories exist home priority point balance and away priority point balance The suggestion was that you gain home priority points by accessing the clubs website there was no mention of having to buy food, drink or programs to earn the points
Guest MattP Posted 17 July 2017 Posted 17 July 2017 3 minutes ago, jammie82uk said: On the new website under personal details two separate categories exist home priority point balance and away priority point balance The suggestion was that you gain home priority points by accessing the clubs website there was no mention of having to buy food, drink or programs to earn the points They certainly wouldn't do that yet, it's something that I've got no doubt we'll see over time though.
ajthefox Posted 17 July 2017 Posted 17 July 2017 I won't be affected by this much but it sounds like a shit idea. If you earn points by spending money at the shop and the kiosks then frankly that's a joke. Loyalty is following the team, not mindlessly spending £150 quid every year on all three kits and drinking piss beer in the kiosk that costs a fortune.
StanSP Posted 17 July 2017 Posted 17 July 2017 i'm pretty sure the points don't go towards home/away points. Otherwise you'd probably get some mega-rich ****er buying as much as they can in the shop/on the website just to bump themselves up. it's illogical. It's surely points towards discount in the future. Like at some places you buy enough coffees then get one free.
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