Gerard Posted 7 January 2016 Posted 7 January 2016 We don't make any more money from extra food sales as it's contracted out so there's little interest in improving it. Is it really? I wouldn't mind that contract myself because there's massive inefficiencies in the serving, the kiosks are missing out on a lot of money by not maximising sales. I never have a beer at home matches because at best I would have to glug it down. No one should have to wait more than five minutes to be served and for me it's a solvable problem. It reminds me of a work canteen where they don't care about providing a quality service as it's Hobson's choice.
Grey Fox Posted 7 January 2016 Posted 7 January 2016 Nothing to do with the concourse but would it be possible to leave the scoreboard clock running into injury time in both halves? The clock disappears as soon as the clock hits 45 and 90 mins. Lets say there is 4 minutes on injury time, then everyone has to keep looking at their watches for the rest of the time rather than concentrate on what's actually happening on the pitch. Why can't the clock just stay on until the whistle blows like it does on TV?
Vestan Pance Posted 7 January 2016 Posted 7 January 2016 If we are keen to remember Filbert Street then maybe a recreation of the Pen 3 toilets, legendary splashback.
Grey Fox Posted 7 January 2016 Posted 7 January 2016 We don't make any more money from extra food sales as it's contracted out so there's little interest in improving it. That may be true but surely we can charge more for the contract renewal if we could ensure that the winning bidder had the best opportunity of making more money for themselves? In that sense we would then make more money from it. Or of course not renew the contract and take it in house.
Leicester Lass Posted 7 January 2016 Author Posted 7 January 2016 Nothing to do with the concourse but would it be possible to leave the scoreboard clock running into injury time in both halves? The clock disappears as soon as the clock hits 45 and 90 mins. Lets say there is 4 minutes on injury time, then everyone has to keep looking at their watches for the rest of the time rather than concentrate on what's actually happening on the pitch. Why can't the clock just stay on until the whistle blows like it does on TV? They're not allowed to do this due to regulations, say for example the board is held up and there's 4 minutes added on and the opposition scores and the clock says 94:30 - imagine the reaction of the players, management and the fans. That may be true but surely we can charge more for the contract renewal if we could ensure that the winning bidder had the best opportunity of making more money for themselves? In that sense we would then make more money from it. Or of course not renew the contract and take it in house. The current catering contract runs out in 2022 I think.
Grey Fox Posted 7 January 2016 Posted 7 January 2016 They're not allowed to do this due to regulations, say for example the board is held up and there's 4 minutes added on and the opposition scores and the clock says 94:30 - imagine the reaction of the players, management and the fans. Okay then how about adding back a normal clock next to the match clock on the scoreboard? Surely they are allowed to still display the actual time in the stadium? Many grounds have clocks I think? That would make it slightly easier for fans to work out how long was still left to play.
FantasticMrFuchs Posted 7 January 2016 Posted 7 January 2016 They're not allowed to do this due to regulations, say for example the board is held up and there's 4 minutes added on and the opposition scores and the clock says 94:30 - imagine the reaction of the players, management and the fans. The current catering contract runs out in 2022 I think. ffs the two areas desperate for improvement are the club shop and catering but this goes ignored. give the fans a bullship sandwich and ask if they pictures in the concourse, meh. focus on the real areas which need improvement.
Ricey Posted 7 January 2016 Posted 7 January 2016 I think photos or some sort of recognition of our achievements and history is the best idea. Walking inside and outside the stadium you currently see absolutely nothing that relates to our history or even the fact we are a football club. I just hope they don't plaster even more #fearless slogans everywhere. Another minor point is I find it odd that there isn't a bin underneath the condiments areas, causing people to leave the rubbish on the shelf itself.
Robin JD Popley Posted 7 January 2016 Posted 7 January 2016 I think it would be nice to have more of our 'history' around the place, there's no throw back to any of our former glories and current ones too. Make it feel more like our home!
AKCJ Posted 7 January 2016 Posted 7 January 2016 Never mind re designing the concourses, get rid of the numpties serving at the kiosks. If you ever watch them it's absolutley staggering how slow most of them are, there really doesn't seem to be any urgency in getting people served. I never bother at half time 'cos I know I'll miss some of the second half! Couple of weeks ago we had one absolute melt serving us. "Two cheeseburgers please" "That'll be x amount please" *hand over money and she puts it into till* "sorry but we don't have any cooked at the moment" "oh, well I can hear the post horn gallop so we'll swap for those two pies sat right there" "I cant do that, you'll have to wait" "but two pies are cheaper than two burgers" "erm" "can you go get your supervisor please" "yeah urrm" *doesn't move* "come on the game is starting" "I think you have to wait" "why should we wait? the game is starting and I'm willing to overpay for two pies" "the money has already gone into the till" "so? just give us the pies" "I cant" "so get your supervisor please" *she walks to one end of the kiosk, turns on the spot, walks to the other end and then walks back looking like this...* "fine, we'll bloody wait..." We didn't get our burgers until after kick off. Shoddy service at a ridiculous price.
lgfualol Posted 7 January 2016 Posted 7 January 2016 Sounds like she was one of those militant vegans trying to stop you from eating meaty products
Darkon84 Posted 7 January 2016 Posted 7 January 2016 Staff who can actually pour a pint quicker than the half time break. FFS pour a load and get them ready, you know they'll be sold. Also, the staff at the kiosks in general. Get some in who can move quicker than paint drying. The toilets need refreshing too.
5waller5 Posted 7 January 2016 Posted 7 January 2016 Stylised words to our songs as artwork ... Let's embrace new fans and get them involved in the atmosphere.
m4DD0gg Posted 7 January 2016 Posted 7 January 2016 Not sure if its been mentioned but having bottle bars rather than having to queue up for a pint. Seen them at many away grounds where there are 2 servers with a big trolley full of beers.
stripeyfox Posted 7 January 2016 Posted 7 January 2016 The service is universally crap. I rarely buy food inside the ground (the burger van at the back of the family stand is pretty good - I'm sure if they had a kiosk inside they'd make a killing) but when my lad wanted a hot dog, I went down and ordered one. £ 3.80 was the scandalous price. I handed over a £20 and she wandered off, put the note in the till and came back empty handed and confused saying "we don't have any change". By this time my son had unwrapped said hot dog. I told her I didn't much feel like paying £20 for a crappy hot dog but she was completely and utterly befuddled as to what to do. The situation was only resolved another customer who had plenty of change and sorted it out. This combined with the fact that they seem to be caught by surprise at half time EVERY WEEK that it suddenly gets busy after 40 minutes of inactivity!
Sooper Steve's shin Posted 7 January 2016 Posted 7 January 2016 Blue neon like they have in the players tunnel.
ozleicester Posted 7 January 2016 Posted 7 January 2016 Pictures of us holding up the FA cup when we win it this season
Babylon Posted 7 January 2016 Posted 7 January 2016 Perhaps everyone missed the part where the OP said "Note, this does not include any work on the kiosk areas".
Guest CityFan 06 Posted 7 January 2016 Posted 7 January 2016 The quotes idea is good as well as the pictures. I'd like 'Vardy could win it here for them, he scores!' or 'Never, write, Leicester City off' after we equalized against villa at home this season. Plenty of other decent quotes mentioned above too though. Anything to make it feel more like our home and to give it even more character will be superb.
stripeyfox Posted 7 January 2016 Posted 7 January 2016 Perhaps everyone missed the part where the OP said "Note, this does not include any work on the kiosk areas". Yes, I think it has descended into "lets have a good old moan"...
Babylon Posted 7 January 2016 Posted 7 January 2016 The quotes idea is good as well as the pictures. I'd like 'Vardy could win it here for them, he scores!' or 'Never, write, Leicester City off' after we equalized against villa at home this season. Plenty of other decent quotes mentioned above too though. Anything to make it feel more like our home and to give it even more character will be superb. "Chat shit get....."
AKCJ Posted 7 January 2016 Posted 7 January 2016 Perhaps everyone missed the part where the OP said "Note, this does not include any work on the kiosk areas". True, I didn't read it. But people either go into the concourses to go to the bogs, get out of the cold or buy something from the kiosks. I'd imagine that a bit of a paint job and a few pictures wouldn't make a great deal of difference. Their appalling service has gone on for years and needs to change.
Filbert1962 Posted 7 January 2016 Posted 7 January 2016 Some very good valid points coming up on this thread and yet again it shows that hopefully the club do listen to the fans. One observation I can't see elsewhere is to stop all the smoking in the toilets at half time. The stadium is meant to be smoke free but at half time in the toilets near G1 you cant see for smoke in the toilets. Stewards tend to ignore. Although I have nothing against anyone who smokes. it is a personal choice, It is awful when you pop to the loo only to come out a few seconds later stinking of smoke etc This is not just a Leicester problem but is a problem at most gamers I agree with the point about the toilets. The East stand is bad for this and the smell permeates into the concourse. Maybe smoke alarms linked to individual cubicle sprinklers to douse the offenders!
Finnaldo Posted 7 January 2016 Posted 7 January 2016 "Chat shit get....." "...forced to wait ridiculous amounts of time for an overpriced and quite frankly extortionate service"? Oh wait I still had my pitchfork out, sorry.
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