FA Cup Final Programmes Arrived - all damaged !

[elvistoday]

Dispatched via some organization based in Northamption all 3 of "my collectible souvenir programmes" arrived with the back page of the programme glue'd to the inside of the envelope (non protected) they were distributed.

 

Not best pleased, and will seek replacements for all 3 given how much they cost you would have thought more care would have been taken over post and packaging (which we had to pay for on top anyway !!!)

 

Anyone else have the same problem?

 

[SemperEadem]

Yeah I had the same issue.

[Webbo]

Picked 1 up from the club shop an hour ago. No probs.

[Bayfox]

Ffs mine will be going back if that's the case. ****ing how lazy are some people.

[HankMarvin]

6 minutes ago, Webbo said:

Picked 1 up from the club shop an hour ago. No probs.

Are they £10 in the shop?

[Plastik Man]

15 minutes ago, elvistoday said:

Dispatched via some organization based in Northamption all 3 of "my collectible souvenir programmes" arrived with the back page of the programme glue'd to the inside of the envelope (non protected) they were distributed.

 

Not best pleased, and will seek replacements for all 3 given how much they cost you would have thought more care would have been taken over post and packaging (which we had to pay for on top anyway !!!)

 

Anyone else have the same problem?

 

Not received mine yet. Did you order from the club website? 

[elvistoday]

Just now, Plastik Man said:

Not received mine yet. Did you order from the club website? 

Yes I did - and paid post and packaging. Looks like the machine processing to packaging must have glued the inside of the envelope by mistake. Really horrible result....

[Webbo]

1 minute ago, HankMarvin said:

Are they £10 in the shop?

Yeah. They asked for my membership but they didn't give me any discount.

 

It's packed in there though so you'll have to queue.

Edited 13 May 2021 by Webbo

[cruzFOX]

I'm an international member so fingers crossed its on its way to me in California even if its damaged I'll cherish it. Also asked my brother in Oadby to go pickup a few more from the club shop this week (just in case). Will be watching with my 8 year old. Hope we win as he has some try-outs later and will be buzzing! Already said "dad can I wear my lesta kit on Saturday please?" OF COURSE LAD!

[The boy Linacre]

Yeah I ordered last week I think?  Still waiting, I thought it said you'd get it by the 12th May, wanted a few days to read b4 the big day, are others still waiting??

[Lcfc82]

5 minutes ago, elvistoday said:

Yes I did - and paid post and packaging. Looks like the machine processing to packaging must have glued the inside of the envelope by mistake. Really horrible result....

Sounds like a lot of people will have the same experience as you then.

[Nalis]

Great...

[enmac]

https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-you-receive-damaged-goods-in-the-post-ab7zM8I20EAO

[Bayfox]

1 hour ago, Webbo said:

Yeah. They asked for my membership but they didn't give me any discount.

 

It's packed in there though so you'll have to queue.

You don't get discount anymore you earn reward points. I used mine to pay for 2 of them

[Jack1993]

If yours is glued like that then I’d think there will be 1000’s of others the same. A bitter Northampton Town fan has set that machine up wrong 🤣

[fazzyfox]

I could save a fortune on my monthly magazines by subscribing (that's music magazines I'll have you know) but don't because when I trialled it they all arrived looking like two Rottweilers had been fighting for them. But the glue in the envelope one, you often get that with Pledge campaign signed lyric sheets etc, maybe I'm OCD but I don't want to lose a strip of the printing I've paid for. I'd let them know ASAP and they may be able to send replacements (in gluey envelopes)

[rn9013]

Yes I ordered 2 purely so I could put 1 away, so disappointed when both turned up with glue residue and paper stuck to the back. Not sure whose clever idea that was!
 

I’ve dropped an email to the club shop to see if they can send at least 1 replacement in better packaging but we’ll see.

[Jaspa]

Mine haven't been delivered yet. Drop updates as to how the return/replace goes please!

[FoxesWalk]

My envelope was a state but inside it’s thankfully somehow undamaged 

[fazzyfox]

Envelope a mess, Programme came out OK but back covered in dried glue, will be OK unless I put it anywhere hot, not very good but could have been worse.

[Big Dave]

3 hours ago, elvistoday said:

Dispatched via some organization based in Northamption all 3 of "my collectible souvenir programmes" arrived with the back page of the programme glue'd to the inside of the envelope (non protected) they were distributed.

 

Not best pleased, and will seek replacements for all 3 given how much they cost you would have thought more care would have been taken over post and packaging (which we had to pay for on top anyway !!!)

 

Anyone else have the same problem?

 

Not received mine yet.

Surprised that you paid for P&P - i'm sure it was free?  I only paid £10 in total.

[Shah johns]

Mine arrived glued to envelope also. 

[Free Falling Foxes]

My monthly porn mag often arrives late and with the pages stuck together.

I think I need to have a word with the postman.

[Plastik Man]

Mines not arrived yet, but a mate has his and has the same problem. He got in touch and they are sending a replacement. 

 

I've just checked my confirmation email as its not showing as a purchase on my lcfc account.

 

It mentioned getting a further email when it was despatched. I've not had that email yet, did anyone? 

[Raj]

Will these be available  at Wembley on the day?